Teller

Northway Bank | Portsmouth, NH

A Teller’s primary responsibility is to provide superior customer service by processing transactions

accurately and efficiently in accordance with established policies and procedures. Proactively identify

customer needs and recommend financial products and services to consumer and small business

customers. Act as Northway’s face to the customer and consistently seek to enhance our customers’

commitment by demonstrating a sincere desire to exceed their expectations. Ensure regulatory

requirements, such as Anti-Money Laundering and Bank Secrecy Act, are adhered to. Contribute to a

positive team environment in the branch through 360-degree coaching. Demonstrate Northway’s

fundamental values and exhibit a positive commitment to the company’s objectives. May be required to

work weekends and/or extended hours and regular, reliable attendance is critical. (The position

described herein may be performed differently within a branch based on many factors including the size

of the office, the number of transactions, and the experience and amount of staff.)

Responsibilities - Process transactions accurately and efficiently to build customer confidence and trust

based on established policies and procedures. Act as an ambassador of the bank - smile and greet

customers using established guidelines, and provide basic teller services. Build customer commitment

through courtesy and friendliness, including addressing each customer by name. Identify customer

needs and recommend the appropriate products and services.