The LNA/Unity Secretary assist patients as requested including but not limited to bringing supplies or food, escorting patients out of the facility or to other departments by any reasonable method including wheelchair. Answer phones. Maintain inventory of office supplies and ordering same. Maintain patient records utilizing MS Word, Excel, Access and the CPSI system. Record and deliver messages for staff. Maintain a clean and functional working environment. Shows initiative in ability to assess unit workload. Observe Hospital and unit policies. Receive requests from patients and families, and refer to nursing staff or appropriate Hospital personnel.