Customer Service - CN Brown Big Apple - Lancaster, NH |
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Customer Service

CN Brown Big Apple | Lancaster, NH

CN Brown Big Apple
The Employer has temporarily removed this posting

Position: Heating Oil Customer Service Representative

Job Purpose: To assist Managers in daily clerical tasks and maintain company records in a timely and accurate manner. Provide legendary customer service and maintaining customer satisfaction.

Job responsibilities:
  • Effectively manage a high incoming call volume
  • Recording of sales, payments and all other required office procedures
  • Participation in company promotional activities
  • Knowledge of company products and services
  • Follow communication procedures, guidelines and policies
  • Follow all safety standards
  • Address customer concerns , provide appropriate solutions and alternatives with the time limits and follow up to ensure resolution
  • Professional phone presence.
  • Computer systems and excel format skills.
  • Customer service and problem resolution experience preferred.
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Willingness to take direction from Manager and abide by company policies and procedures.
C.N Brown Company offers a competitive compensation and benefits package with includes health and dental insurance, 401K with company match, continuing education, paid holidays and vacations.

Job Code: 2963334
Posted On: 2019-04-20 10:03:15
Closing Date: Open Until Filled
Telecommute: No
Categories: Customer Service
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