Counselor/Life Navigator - Goodwill Industries of Northern New England - Manchester, NH | JobsInNH.com
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Counselor/Life Navigator

Goodwill Industries of Northern New England | Manchester, NH

Goodwill Industries of Northern New England
The Employer has temporarily removed this posting

As a Life Navigator, you will work with individuals to utilize your professional skills to help with the kinds of issues many of us face, such as unreliable transportation, alcohol and drug use, domestic violence, or not having a safe place to live. You will work with each individual as a mentor/coach to make sure they are getting the support they need to cope with life, so that they can stay focused on work when they are at work.

In addition to employment that is fulfilling, meaningful and supportive, Goodwill employees also receive:

  • Medical, Dental, Life and Vision Insurance offered
  • Generous paid time off plan
  • 30% employee discounts at Goodwill stores in Maine, New Hampshire and Vermont
  • Valuable job training with growth potential.
  • Access to internal job lists for advancement opportunities.
  • 403b retirement plan
  • Flexible scheduling
  • Discounts on personal cell phone plans
  • Local community discounts

Job Summary:

Builds and maintains an in-depth professional relationship with the customer by assisting in developing and carrying out a personal plan to address life barriers; makes appropriate referrals to social service providers; continues supporting the customer post-employment until the job is clearly sustainable and customer has built a system of natural supports. Builds and maintains partnerships with lead service providers in the community in order to make needed referrals for the customer.

  • Interviews customer to collect information and observes their support system using intake data. 
  • Builds and maintains partnerships with lead service providers in the community in order to make needed referrals for the customer.
  • Counsels and aids customers requiring assistance in overcoming life barriers; assists them in finding and utilizing resources to aid in overcoming identified barriers.
  • Prepares and maintains accurate customer personal plans, progress summaries, progress notes and other documentation as needed.

Represents the Agency in all interactions with other members of the Goodwill community and with the general public, supporting the agency Vision of creating sustainable communities that thrive through the fullest participation of their diverse residents.

Furthers the organizational commitment to triple bottom line results: integrating social, economic and environmental goals into thinking, planning and actions.

Communication:

  • Interviews customer to collect information and observes their support system using intake data.
  • Counsels and aids customers requiring assistance in overcoming life barriers; assists them in finding and utilizing resources to aid in overcoming identified barriers.
  • Counsels customers regarding plans for meeting needs, and aids them in mobilizing inner capacities and environmental resources to improve life circumstances.
  • Communicates effectively and courteously with colleagues, customers, and community partners.
  • Collaborates regularly with agency Career Advisors and Information Specialists

Knowledge:

  • Solid working knowledge of the strengths perspective and ecomapping when developing plans and actions.
  • Possesses and maintains knowledge of lead service providers in the community.
  • Utilizes various interview techniques for serving a diverse range of customers.

Administration:

  • Prepares and maintains accurate customer personal plans, progress summaries, progress notes and other documentation as needed.

Posted On: 2019-04-29 16:04:35
Closing Date: Open Until Filled
Telecommute: No
Categories: Healthcare, Non-profit, Social Services
Job Type: Regular
Job Status: Full Time
Career Level: Mid Level (2-10 years experience)
Minimum Degree: Bachelor's Degree
Pay Type: Hourly Wage
Similar Jobs: Within 25 miles of 03106, Healthcare, Non-profit, Social Services